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Privacy policy

Arte.ee (Scanimpex OÜ) is committed to protecting the privacy of customers and users. We have established this Privacy Policy for the collection, use, transfer and storage of customer data.  Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Take a moment to review our privacy policy. 

Collection and use of personal data 

The chief processor of personal data of the online store arte.ee is Scanimpex OÜ (registry code 10982613) located at Vana-Aaviku tee 11, 75305 Rae parish, Estonia, tel. +372 53 09 5577 and e-mail [email protected]  Arte.ee collects personal data to provide the service through the e-store in order to ensure the delivery of orders and the fulfillment of obligations to the customer.  We collect the following personal data: name, address, telephone number, e-mail address, information on purchases made by the customer and contracts concluded with the customer, in the case of a company, also the VAT number.  Arte.ee will forward direct marketing, campaign and discount offers to customers only if the customer has given explicit consent. The customer has the right to withdraw this consent at any time.  Only employees appointed by arte.ee have access to the collected personal data database. 

Transfer of personal data

Personal data is passed on to the online store's customer support to manage purchases and purchase history and to solve customer problems.  The name, telephone number and e-mail address will be forwarded to the transport service provider chosen by the customer. In the case of goods delivered by courier, in addition to the contact details, the customer's address will also be provided.  If the online store is accounted for by the service provider, the personal data will be transferred to the service provider for accounting operations, if necessary.  Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality of the online store or data hosting. 

Retention of personal data 

In the event of a dispute concerning payments and consumer disputes, personal data shall be kept until the claim is met or the limitation period expires. The personal data required for accounting purposes is kept for seven years. 

Modification and deletion of personal data 

Personal information collected to identify and contact the customer can be viewed, changed and supplemented on the "My Account" page of our website.  Additional questions regarding the processing and deletion of personal data and other requests or applications related to the processing of personal data should be submitted to [email protected]  If the customer finds that his or her rights have been violated during the processing of personal data, he or she has the right to apply to Scanimpex OÜ, the Data Protection Inspectorate or a court for termination of the violation.